Global organizations have left the recession in the rear-view mirror and are positioning themselves aggressively for growth. The need for caution has been superseded by the need to take action. Yet as the economic recovery takes hold, businesses realize that the workforce today has changed. Skills are scarce, workers have high expectations, and Millennials are now in charge. Enter the 21st -century workforce. The 21st -century workforce is global, highly connected, technology-savvy, and demanding. Its employees are youthful, ambitious and filled with passion and purpose. Critical new skills are scarce and their uneven distribution around the world is forcing companies to develop innovative new ways to find people, develop capabilities, and share expertise.
Engaging the 21st-century workforce – Global Human Capital Trends
Relator: Mr. Claudio E. Fiorillo
Partner of the Consultancy Division at Deloitte & Leader of the Financial Industry Services for Latin American countries (LATCO)Mr. Fiorillo has more than 22 years of experience in the Consulting area and financial sector industry. Specialized in banking and capital market, he was Manager of the Audit and Management Counseling Division of Arthur Andersen in Argentina and he is currently the Partner of the Consultancy Division in Deloitte where he was in charge of the Strategy & Operations and Human Capital services lines. Additionally, he is the Leader of Financial Industry Services for Latin American countries (LATCO). He has led several consultancy projects with local and regional clients in Latin American countries (such as Argentina, Chile, Colombia, Ecuador, México, Panamá, Peru, Puerto Rico, Dominican Republic, Uruguay, among others). He holds a Bachelor’s Degree in Business Administration at the University of Buenos Aires, Argentina and an MBA in Business Administration at EDDE (School of Business Management) Argentine Business University (U.A.D.E.). He has also completed a PMD (Program for Management Development) at ESADE Business School Campus Buenos Aires.
